PRIVACY AND SECURITY POLICY

All services provided on our store, located at Turkey, are owned and operated by Baga Cosmetics, our company.

Our company may collect personal data for various purposes. Below, we explain how and in what manner personal data is collected and how this data is protected.

By filling out membership forms, various forms, and surveys on our store, our members provide certain personal information (such as name, surname, company information, phone number, address, or email address), which is collected by our store due to the nature of the business.

Our company may send campaign information, updates on new products, and promotional offers to customers and members from time to time. Our members can choose whether to receive such information during the membership registration process, and they can later modify this choice by changing their account settings or by notifying us via the provided link in the notification message.

During the approval process conducted via our store or email, the personal information electronically submitted to our store by our members will not be disclosed to third parties, except for the purposes and scope specified in the "User Agreement" we have made with our members.

To identify and resolve system-related issues and to quickly resolve any problems or disputes related to the provided services, our company records and uses the members' IP addresses. IP addresses can also be used to identify users in a general manner and to gather comprehensive demographic information.

Our company may use the requested information for direct marketing purposes by itself or in collaboration with other parties, beyond the purposes and scope specified in the "User Agreement." Personal information may also be used to contact the user when necessary. The information requested by our company or provided by the user and the information related to transactions made through our store may be used by our company and the parties in collaboration with us for various statistical evaluations, database creation, and market research purposes, without disclosing the identity of our members.

Our company is committed to keeping confidential information strictly private and confidential, considering it as an obligation of confidentiality and taking all necessary measures and showing due diligence to prevent the unauthorized access, use, or disclosure of confidential information and to ensure the security and sustainability of confidentiality.


CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who make purchases from our online stores. Your credit card information is never stored in our system.

During the transaction process, you can ensure that you are on a secure site by paying attention to two things. One is the key or lock symbol located at the bottom line of your browser. This indicates that you are on a secure internet page, and all your information is encrypted and protected. This information is used only for the purpose of the transaction process and in accordance with your instructions. The credit card information used during the purchase is encrypted and transmitted to the relevant bank for verification and payment processing, independent of our online stores, through the 128-bit SSL (Secure Sockets Layer) protocol. If the availability of the card is confirmed, the transaction continues. Since no information regarding the card can be viewed or recorded by us, the risk of any unauthorized access to this information by third parties is eliminated.

The reliability of the payment/billing/delivery address information of orders placed online is controlled by our company to prevent Credit Card Fraud. Therefore, for first-time customers who place orders through our online stores, it is necessary to confirm the accuracy of their financial and address/phone information before the order can proceed to the supply and delivery stage. If necessary, verification of this information may involve contacting the credit card holder or the relevant bank.

All the online shopping sites of our company have information about the address and phone number of our company. We recommend paying attention to the presence of the company's address and phone number on internet shopping sites. Before making a purchase, note down all the phone/address information of the store where you purchased the product. If you have doubts, call and confirm before making the purchase. All our online shopping sites provide all the necessary information about our company and the location of the company.


MAIL ORDER CREDIT CARD INFORMATION SECURITY

The identification and credit card information you send us via mail-order will be stored by our company in accordance with the principle of confidentiality. This information is kept for 60 days to address any objections related to potential debit requests from the bank, after which it is destroyed. In case any amount other than the mail-order form's confirmed amount is deducted from your card, you can naturally object to the bank and prevent the payment of that amount, which does not pose a risk.


THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other websites within its website. Our company does not assume any responsibility for the privacy practices and contents of these websites accessed through these links. The Privacy Policy provisions apply only to our store and do not cover third-party websites.


EXCEPTIONAL CIRCUMSTANCES

Our company may disclose user-related information to third parties in limited cases specified below. These cases, which are limited in number, include but are not limited to:

Compliance with the legal obligations imposed by the laws, Decree-Laws, Regulations, etc. issued by the competent legal authorities and in force;

Fulfilling the requirements and implementing the User Agreement and other agreements with the users;

Requesting user-related information in order to conduct an investigation or inquiry carried out in accordance with the applicable procedures by the authorized administrative and judicial authorities;

Providing information when it is necessary to protect the rights or safety of users.


EMAIL SECURITY

In emails you send to our Customer Service regarding any of your orders, never write your credit card number or passwords. The information in emails can be seen by third parties. Our company cannot guarantee the security of the information transmitted via emails under any circumstances.


BROWSER COOKIES

Our company may obtain information about users visiting our store and using the website by using a technical communication file (Cookie). These technical communication files are small text files sent by an internet site to the user's browser and stored in the main memory. Technical communication files facilitate the use of the Internet by storing status and preference information about the site. Technical communication files can be used to obtain statistical information about how many people visit the site, why a person visits the site, how many times a person visits the site, and how long they stay on the site, and to generate dynamic advertisements and content specifically designed for users. Technical communication files are not designed to retrieve data or any personal information from your hard drive or email. Most browsers are initially designed to accept technical communication files but users can change their settings to refuse or receive a warning when a technical communication file is sent.


Our company reserves the right to change the provisions of this "Privacy Policy" by publishing them on the website, sending an email, or publishing them on the website at any time. In the event of changes in the Privacy Policy provisions, they become effective on the date of publication.

For any questions and suggestions regarding our privacy policy, please send an email to info@bagaskinsolutions.com. You can reach our company using the contact information provided below.

Address: Atatürk Mah. Karanfil Sokak Kürklü Apt. No: 17/B Ümraniye / IST Turkey

Email: info@bagaskinsolutions.com

Tel: 02163167125